Data protection & terms and conditions
Privacy Policy
1) Information about the collection of personal data and contact details of the person responsible
1.1 We are pleased that you are visiting our website and thank you for your interest. Below we will inform you about how your personal data is handled when you use our website. Personal data is all data with which you can be personally identified.
1.2 The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is the company Dennis Juwelen, represented by the owner Abi Weber, Große Bockenheimer Str. 15, 60313 Frankfurt am Main, Germany, Tel.: +49 (0 )69 285582, email: info@dennisjuwelen.de, website: https://www.dennisjuwelen.com. The person responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.1.3 This website uses for security reasons and to protect the transmission of personal data and other confidential Content (e.g. orders or inquiries to the person responsible) requires SSL or TLS encryption. You can recognize an encrypted connection by the string “https://” and the lock symbol in your browser bar.
2) Data collection
2.1 When you visit our website If you use our website https://www.dennisjuwelen.com for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (so-called . “Server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:
Our visited website
Date and time at the time of access
Amount of data sent in bytes
Source/reference from which you came to the page
Browser used
Operating system used
IP address used (if necessary: in anonymized form)
Processing is carried out in accordance with Article 6 Paragraph 1 Letter f of the GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.
2.2 Data transfer for contract fulfillment
In order to fulfill the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the credit institution responsible for the payment and, if applicable, the payment service provider commissioned by us, or to the selected payment service, in order to process payments. In some cases, the selected payment service providers also collect this data themselves if you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies.
3) Cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small cookies (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values on an individual basis. Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie. If personal data is also processed through individual cookies implemented by us, the processing takes place in accordance with Art. 6 Paragraph 1 Letter b GDPR either to implement the contract or in accordance with Art. 6 Para. 1 lit. f GDPR to protect our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit. We may work with advertising partners who help us to make our Internet offering more interesting for you to design. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we work with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in the following paragraphs. Please note that you can set your browser so that you are informed about the setting of cookies be informed and can decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehne
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: http://help.opera.com/Windows/10.20/de/cookies.html
Please note that if you do not accept cookies, the functionality of our website may be limited.
4) Contact us
When you contact us (e.g. via contact form or email), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. The legal basis for processing this data is our legitimate interest in answering your request in accordance with Article 6 (1) (f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Article 6 (1) (b) GDPR. Your data will be deleted after your request has been processed. This is the case if it can be seen from the circumstances that the matter in question has been conclusively clarified and if there are no legal retention obligations to the contrary.
5) Online appointment booking
We process your personal data as part of the online appointment arrangement provided. You can see which data we collect to make an appointment online from the respective input form or the appointment query for making an appointment. If certain data is necessary in order to make an online appointment, we will indicate this accordingly in the input form or when requesting an appointment. If we provide you with a free text field in the input form, you can describe your request in more detail there. You can then control for yourself which additional data you would like to enter. The data you provide will be saved and used exclusively for the purpose of making an appointment. When processing personal data that is necessary to fulfill a contract with you (this also applies to processing operations that are necessary to carry out pre-contractual measures), Art. 6 Para. 1 lit. b GDPR serves as the legal basis. If you have given us your consent to process your data, the processing will be carried out on the basis of Article 6 Paragraph 1 Letter a GDPR. Consent given can be revoked at any time by sending a message to the person responsible named at the beginning of this declaration.
6) Online marketing use of Google Ads conversion tracking
This website uses the online advertising program “Google Ads” and, as part of Google Ads, conversion tracking from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use Google Ads to draw attention to our attractive offers on external websites using advertising materials (so-called Google Adwords). We can use the data from the advertising campaigns to determine how successful the individual advertising measures are. Our aim is to show you advertising that is of interest to you, to make our website more interesting for you and to achieve a fair calculation of the advertising costs incurred. The cookie for conversion tracking is set when a user clicks on one of Google Ads ad clicks. Cookies are small text files that are stored on your device. These cookies usually expire after 30 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked via the websites of Google Ads customers. The information collected using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that can be used to personally identify users. If you do not want to participate in tracking, you can block this use by deactivating the Google Conversion Tracking cookie via your Internet browser under the keyword “User Settings”. You will then not be included in the conversion tracking statistics. We use Google Ads based on our legitimate interest in targeted advertising in accordance with Article 6 (1) (f) GDPR. When using Google Ads, personal data may also be transmitted to the servers of Google LLC. in the USA.In the event that personal data is transmitted to Google LLC. based in the USA, Google LLC. certified for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/listYou can find further information about Google's data protection regulations at the following internet address: https://www.google.de/policies/privacy/You can use cookies for Permanently deactivate ad preferences by preventing them through an appropriate setting in your browser software or by downloading and installing the browser plug-in available at the following link:
https://www.google.com/settings/ads/plugin?hl=dePlease note that certain functions of this website may not be able to be used or may only be used to a limited extent if you have deactivated the use of cookies. To the extent legally required, you have We obtained your consent for the processing of your data as described above in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time with future effect. To exercise your revocation, please follow the option described above for making an objection.
7) Web analysis services Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). Google (Universal) Analytics uses so-called “cookies”, which are text files that are stored on your computer and enable your use of the website to be analyzed. The information generated by the cookie about your use of this website (including the shortened IP address) is usually transmitted to a Google server and stored there; this may also be transmitted to the servers of Google LLC. in the USA. This website uses Google (Universal) Analytics exclusively with the extension “_anonymizeIp()”, which ensures that the IP address is anonymized by shortening it and excludes any direct reference to a person. Through the extension, your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google LLC server in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Article 6 Paragraph 1 Letter f of the GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes. On our behalf, Google will use this information to evaluate your use of the website. to compile reports on website activity and to provide us with other services related to website and internet usage. The IP address transmitted by your browser as part of Google (Universal) Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly. However, we would like to point out that in this case you may not be able to fully use all of the functions of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install:
https://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie, which will prevent future collection by Google Analytics within this website (this opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you must click this link again): Deactivate Google Analytics. Further information about Google (Universal) Analytics can be found here: https://policies.google.com/privacy?hl=de&gl=de
In the event that personal data is transmitted to Google LLC. based in the USA, Google LLC. certified for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
To the extent legally required, we have obtained your consent for the processing of your data as described above in accordance with Article 6 (1) (a) GDPR. You can revoke your consent at any time with future effect. To exercise your revocation, please follow the option described above for making an objection.
8) Tools and miscellaneous
8.1 Cookie consent tool based on Usercentrics technology
To obtain effective user consent for cookies and cookie-based applications that require consent, this website uses a cookie consent tool with technology from Usercentrics GmbH, Rosental 4, 80331 Munich (hereinafter “Usercentrics”) When you access the page, a banner is displayed in which you can give consent for certain cookies and/or cookie-based applications by ticking a box. The tool blocks the setting of all cookies requiring consent until the respective user gives the relevant consent by checking the box. This ensures that such cookies are only set on the user's respective device if consent has been given. This means that the cookie consent tool can clearly assign page views to individual users and individually record, log and save the consent settings made by the user for the duration of the session When you access our website, certain user information (including the IP address) is collected by the cookie consent tool, transmitted to Usercentrics servers and stored there. This data processing is carried out in accordance with Article 6 (1) (f) GDPR our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and therefore in a legally compliant design of our website. Another legal basis for the data processing described is Article 6 (1) (c) GDPR. As those responsible, we are subject to the legal obligation to make the use of cookies that are not technically necessary dependent on the respective user consent. We have concluded an order processing agreement with Usercentrics, with which we oblige Usercentrics to protect the data of visitors to our website and not to pass them on to third parties .Further information on the use of data by Usercentrics can be found in the Usercentrics data protection declaration at https://usercentrics.com/privacy-policy/8.2 Google Web FontsThis site uses so-called web fonts from Google for the uniform display of fonts Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you use must connect to Google's servers. This may also result in personal data being transmitted to the Google LLC servers. come to the USA. In this way, Google becomes aware that our website was accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offerings. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. If your browser does not support web fonts, a standard font will be used by your computer. In the event that personal data is transmitted to Google LLC. based in the USA, Google LLC. certified for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
Further information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's data protection declaration: https://www.google.com/policies/privacy/8.3 Data protection regulations on application and usage from Facebook We have integrated components from the social network Facebook on our site.
This is an online community in which users can communicate and exchange ideas with each other. It serves as a platform for exchanging opinions and experiences. The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. If a data subject lives outside the USA or Canada, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland is responsible for processing personal data. By integrating Facebook components (Facebook plug -In) on our site, your Internet browser is automatically prompted by the respective Facebook component to download a display of the corresponding Facebook component from Facebook. An overview of all Facebook plug-ins can be accessed at https://developers.facebook.com/docs/plugins/?locale=de_DE. This gives Facebook information about which specific subpage of our website you are visiting. If you are logged in to Facebook at the same time, Facebook recognizes which specific subpage of our website every time you access our website and for the entire duration of your stay on our website They visit. This information is collected by Facebook and assigned by Facebook to the respective Facebook account of the data subject. If you press one of the Facebook buttons integrated on our website, such as the “Like” button, or make a comment, Facebook assigns this information to your personal Facebook user account and stores this personal data.
Facebook always receives information via the Facebook plugin that you have visited our website if you are logged in to Facebook at the same time as you access our website; This occurs regardless of whether you click on the Facebook component or not. You can prevent this information from being transmitted to Facebook by logging out of your Facebook account before accessing our website. By integrating Facebook components (Facebook plug-ins) on our site, your Internet browser automatically prompted by the respective Facebook component to download a representation of the corresponding Facebook component from Facebook. An overview of all Facebook plug-ins can be accessed at https://developers.facebook.com/docs/plugins/?locale=de_DE. This gives Facebook information about which specific subpage of our website you visit.
If you are logged in to Facebook at the same time, Facebook recognizes which specific subpage of our website you are visiting every time you access our website and for the entire duration of your stay on our website. This information is collected by Facebook and assigned by Facebook to the respective Facebook account of the data subject. If you press one of the Facebook buttons integrated on our website, such as the “Like” button, or make a comment, Facebook assigns this information to your personal Facebook user account and stores this personal data.
Facebook always receives information via the Facebook plugin that you have visited our website if you are logged in to Facebook at the same time as you access our website; This occurs regardless of whether you click on the Facebook component or not. You can prevent this information from being transmitted to Facebook by logging out of your Facebook account before accessing our website. The data policy published by Facebook, which is available at https://de-de.facebook.com/about/ privacy/ is available, provides information about the collection, processing and use of personal data by Facebook. 8.4 Data protection regulations on the application and use of InstagramWe have integrated Instagram components on our website. Instagram is a service that qualifies as an audiovisual platform. Users can share photos and videos as well as such data in other social networks. The operating company for the Instagram services is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA.
By integrating Instagram components (Instagram plug-in) on our site, your Internet browser is automatically prompted by the respective Facebook component to download a display of the corresponding Facebook component from Facebook. If you are logged in to Instagram at the same time, Facebook recognizes every time you access our website and for the entire duration of your stay on our website, which specific subpage of our website you visit. This information is collected by Instagram and assigned by Instagram to the respective Instagram account of the data subject. If you click on one of the Instagram buttons integrated on our website or make a comment, Instagram assigns this information to your personal Facebook user account and stores this personal data. Instagram always receives information via the Instagram plugin that you have visited our website if you are logged in to Instagram at the same time as you access our website; This occurs regardless of whether you click on the Instagram component or not. You can prevent this information from being transmitted to Instagram by logging out of your Instagram account before accessing our website. Further information and Instagram's applicable data protection regulations can be found at https://help.instagram.com/155833707900388 and https://www.instagram.com/about/legal/privacy/. 8.5 Data protection regulations on the application and use of Twitter We have integrated Twitter components on this website. Twitter is a multilingual, publicly accessible microblogging service on which users can publish and distribute tweets, i.e. short messages limited to 280 characters. These messages are available to everyone, including people who are not logged in to Twitter. The tweets are also displayed to the so-called followers of the respective user. Followers are other Twitter users who follow a user's tweets. Furthermore, Twitter enables you to address a broad audience via hashtags, links or retweets. The operating company of Twitter is Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
Each time you access one of the individual pages of this website, which is operated by the controller and on which a Twitter component (Twitter button) has been integrated, your Internet browser is automatically prompted by the respective Twitter component to display the corresponding Twitter component to download from Twitter. Further information about the Twitter buttons is available at https://about.twitter.com/de/resources/buttons. As part of this technical process, Twitter becomes aware of which specific subpage of our website you visit. The purpose of integrating the Twitter component is to enable our users to redistribute the content of this website, to make this website known in the digital world and to increase our visitor numbers. If you are logged in to Twitter at the same time, Twitter will recognize each time you visit our website Website by you and for the entire duration of your stay on our website, which specific subpage of our website you visit. This information is collected by the Twitter component and assigned by Twitter to the respective Twitter account. If you press one of the Twitter buttons integrated on our website, the data and information transmitted will be assigned to your personal Twitter user account and stored and processed by Twitter. Twitter will always receive information via the Twitter component that you have visited our website visited if you were logged in to Twitter at the same time as accessing our website; This occurs regardless of whether you click on the Twitter component or not. If you do not want this information to be transmitted to Twitter in this way, this transmission can be prevented by logging out of your Twitter account before accessing our website.
Twitter's applicable data protection regulations are available at https://twitter.com/privacy?lang=de.
9) Rights of the data subject
9.1 The applicable data protection law grants you comprehensive data subject rights (rights of information and rights of intervention) vis-à-vis the person responsible regarding the processing of your personal data, which we will inform you about below
Right to information in accordance with Art. 15 GDPR: In particular, you have the right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned Storage period or the criteria for determining the storage period, the existence of a right to correction, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected from you by us, that Existence of automated decision-making including profiling and, if necessary, meaningful information about the logic involved and the scope and intended effects of such processing affecting you, as well as your right to be informed about what guarantees exist in accordance with Art. 46 GDPR when your data is forwarded to third countries;
Right to rectification in accordance with Art. 16 GDPR: You have the right to immediate correction of incorrect data concerning you and/or completion of incomplete data stored by us;
Right to deletion in accordance with Art. 17 GDPR: You have the right to request the deletion of your personal data if the requirements of Art. 17 Paragraph 1 GDPR are met. However, this right does not apply in particular if the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
Right to restriction of processing in accordance with Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data that you dispute is checked, if you refuse to delete your data due to unlawful data processing and instead Request restriction of the processing of your data if you need your data to assert, exercise or defend legal claims after we no longer need this data after the purpose has been achieved or if you have lodged an objection for reasons relating to your particular situation as long as it is not yet clear whether our legitimate interests are reasons predominate;
Right to information in accordance with Art. 19 GDPR: If you have asserted the right to rectification, deletion or restriction of processing against the person responsible, the person responsible is obliged to inform all recipients to whom the personal data concerning you have been disclosed this rectification or deletion of the data or Restriction of processing unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.
Right to data portability in accordance with Art. 20 GDPR: You have the right to receive the personal data you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible, to the extent that this is technically feasible;
Right to revoke consent given in accordance with Art. 7 Para. 3 GDPR: You have the right to revoke your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out based on the consent before its revocation;
Right to complain in accordance with Art. 77 GDPR: If you are of the opinion that the processing of personal data concerning you violates the GDPR, you have the right - without prejudice to any other administrative or judicial remedy - to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of the alleged infringement.
9.2 Right to object
If we process your personal data based on our overriding legitimate interest as part of a balancing of interests, you have the right at any time to object to this processing with future effect for reasons arising from your particular situation. If your personal data is processed on the basis of legitimate interests in accordance with Article 6 Paragraph 1 Sentence 1 Letter f of the GDPR, you have the right to object to the processing of your personal data in accordance with Article 21 of the GDPR, provided there are reasons for doing so. which arise from your particular situation or the objection is directed against direct advertising. If you exercise your right to object, we will stop processing the data concerned. However, further processing is reserved if we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, fundamental rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. If your personal data is processed by us in order to To conduct direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising. You can exercise your objection as described above. If you exercise your right to object, we will stop processing the data concerned for direct advertising purposes. 9.3 Right of withdrawal You have the right to withdraw from this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has or has taken possession of the last goods. To exercise your right of cancellation, you must contact us (Dennis Juwelen, Große Bockenheimer Straße 15, 60313 Frankfurt, info@dennisjuwelen.de, telephone: +49 69 285582, fax: +49 69 289276) by means of a clear statement (e.g. a letter sent by post, fax or email). inform you of your decision to withdraw from this contract. You can use the attached sample cancellation form, although this is not mandatory. To meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period has expired. Consequences of cancellation If you cancel this contract, we will pay you all payments that we have received from you, including delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), to be repaid immediately and at the latest within fourteen days from the day on which the notification of your cancellation of this contract has been received by us. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier. You have the goods immediately and in any case no later than fourteen months days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. We bear the costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling them other than what is necessary to check the nature, properties and functionality of the goods. The right of withdrawal does not apply to the following contracts:
Contracts for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Sample cancellation form(If you want to cancel the contract, please fill out this form and send it back.
To Dennis Juwelen, Große Bockenheimer Straße 15,
60313 Frankfurt, info@dennisjuwelen.de,
Fax: +49 69 289276
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)Ordered on (*)/received on ( *)Name of the consumer(s)Address of the consumer(s)Signature of the consumer(s) (only for paper notification)Date(*) Delete what is not applicable.
10) Duration of storage of personal data The duration of storage of personal data is determined based on the respective legal basis, the purpose of processing and - if relevant - additionally based on the respective statutory retention period (e.g. commercial and tax law retention periods). When processing personal data Data based on express consent in accordance with Art. 6 Para. 1 lit 6 Paragraph 1 lit Data based on Art. 6 Para. 1 lit. f GDPR, these data will be stored until the data subject exercises their right to object in accordance with Art. 21 Para. 1 GDPR, unless we can prove compelling legitimate reasons for the processing, which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims. When processing personal data for the purpose of direct advertising on the basis of Article 6 Para. 1 lit. f GDPR, these are Data will be stored until the data subject exercises his or her right to object in accordance with Article 21 Paragraph 2 of the GDPR. Unless otherwise stated in the other information in this declaration about specific processing situations, stored personal data will be deleted if they are used for the purposes for which they were collected or otherwise processed are no longer necessary.
11. Terms and Conditions
11.1 Scope
The following terms and conditions apply to all orders via our online shop.
11.2 Contractual partners, conclusion of contract
The purchase contract is concluded with Dennis Juwelen.
The presentation of the products in the online shop does not represent a legally binding offer, but rather a non-binding online catalog. You can first place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the information provided for this in the ordering process and use the correction aids explained. By clicking the order button, you place a binding order for the goods contained in your shopping cart. Confirmation of receipt of your order will be sent by email immediately after you submit the order.
When the contract with us comes into effect depends on the payment method you choose:
Credit card
When you place your order, you also provide us with your credit card details. Once you have been authenticated as a legitimate cardholder, we will request your credit card company to initiate the payment transaction and thereby accept your offer.
PayPal
During the ordering process you will be redirected to the website of the online provider PayPal. There you can enter your payment details and confirm the payment instruction to PayPal. After placing the order in the shop, we request PayPal to initiate the payment transaction and thereby accept your offer.
Instant bank transfer
After placing the order, you will be redirected to the website of the online provider SOFORT Transfer, where you confirm the payment instruction to SOFORT Transfer. This creates a contract with us.
Giropay
After placing the order, you will be redirected to your bank's website, where you will confirm the payment order to your bank. This creates a contract with us.
11.3 Contract language, contract text storage
The language available for concluding the contract is German. The contract text is not stored by us.
11.4 Delivery conditions
In addition to the stated product prices, there are shipping costs. You can find out more about the shipping costs in the offers. In principle, you have the option of collecting from Dennis Juwelen, Große Bockenheimer Straße 15, 60313 Frankfurt, Germany during the following business hours: Monday to Friday from 10:00 a.m. to 7:00 p.m., Saturday from 10:00 a.m. to 6:00 p.m p.m. except on public holidays. Please inform us at least three working days before your collection so that we can prepare the goods from our warehouse. You can also pay here with EC card and PIN. We do not deliver to packing stations.
11.5 Payment
The following payment methods are generally available to you in our shop:
Credit card
When you place your order, you also provide us with your credit card details.
Once you have been authenticated as a legitimate cardholder, we will request your credit card company to initiate the payment transaction immediately after placing your order. The payment transaction is carried out automatically by the credit card company and your card is charged.
PayPal
During the ordering process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, identify yourself with your access data and confirm the payment instructions to us. After placing the order in the shop, we request PayPal to initiate the payment transaction. The payment transaction will be carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.
Instant bank transfer
After placing the order, you will be redirected to the website of the online provider SOFORT Transfer. In order to be able to pay the invoice amount via SOFORT transfer, you must have an online banking account with a PIN/TAN procedure that has been activated for participation in SOFORT transfer, identify yourself accordingly and confirm the payment instruction to us. You'll get more information during the ordering process. The payment transaction will be carried out immediately afterwards by SOFORT Transfer and your account will be debited.
Giropay
After placing the order, you will be redirected to your bank's website. In order to be able to pay the invoice amount via Giropay, you must have an online banking account with a PIN/TAN procedure that has been activated for participation in Giropay, identify yourself accordingly and confirm the payment instructions to us. You'll get more information during the ordering process. The payment transaction will be carried out immediately afterwards and your account will be debited.
11.6 Data protection regulations for PayPal, Visa, Mastercard or American Express
We have integrated components from PayPal, Visa, Mastercard and American Express on this website. PayPal, Visa, Mastercard and American Express are payment service providers. The European operating company of PayPal is PayPal (Europe) S.à.rl & Cie. SCA, 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg. The operating companies of some providers may be located in other EU countries, which means that data can be sent to these countries. If the data subject selects “PayPal”, Visa, Mastercard or American Express as a payment option during the ordering process in our online shop, the necessary data of the data subject will automatically be transmitted to PayPal, Visa, Mastercard or American Express. By selecting this payment option, the data subject consents to the transmission of personal data required for payment processing.
The personal data transmitted to PayPal, Visa, Mastercard or American Express is usually first name, last name, address, email address, IP address, telephone number, mobile phone number or other data that is necessary for payment processing. In order to process the purchase contract, personal data that is related to the respective order is also necessary. This data is transmitted for payment processing and fraud prevention. We transmit personal data to PayPal, Visa, Mastercard or American Express, especially if there is a legitimate interest in the transmission. The personal data exchanged between us and PayPal may be transmitted by PayPal, Visa, Mastercard or American Express to credit reporting agencies. The purpose of this transmission is to check identity and creditworthiness.
PayPal, Visa, Mastercard or American Express may pass on personal data to affiliated companies and service providers or subcontractors to the extent necessary to fulfill the contract. You can revoke your consent to the handling of personal data at any time from PayPal, Visa, Mastercard or American Express. However, a revocation does not affect personal data that must be processed, used or transmitted for (contractual) payment processing. PayPal's applicable data protection regulations can be accessed at https://www.paypal.com/de/webapps/mpp/ua/privacy-full. Visa’s applicable data protection regulations can be accessed at https://www.visa.de/privacy/.
Visa’s applicable data protection regulations can be accessed at https://www.mastercard.de/de-de/datenschutz.html. Visa’s applicable privacy policy can be found at https://www.americanexpress.com/de/content/privacy-policy-statement.html.
11.7 Retention of title
The goods remain our property until full payment.
11.8 Transport damage
If goods are delivered with obvious transport damage, please report such errors to the delivery person as soon as possible and please contact us immediately. Failure to make a complaint or contact us has no consequences whatsoever for your legal claims and their enforcement, in particular your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance company.
11.9 Warranty and Guarantees
Unless expressly agreed otherwise below, the statutory liability law applies.
The limitation period for claims for defects for used items is one year from delivery of the goods.
The above restrictions and shortened deadlines do not apply to claims due to damage caused by us, our legal representatives or vicarious agents.
in the event of injury to life, body or health,
in the event of intentional or grossly negligent breach of duty or fraudulent intent,
in the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner can regularly rely (cardinal obligations)
as part of a guarantee promise, if agreed or
as far as the scope of application of the Product Liability Act is opened.
Information about any additional guarantees that may apply and their exact conditions can be found with the product and on special information pages in the online shop. Customer service: You can reach our customer service for questions, complaints and objections on weekdays from 10:00 a.m. to 7:00 p.m. by calling 069-285582 and by email at info@dennisjuwelen.com.
11.11 Liability
We always have unlimited liability for claims due to damage caused by us, our legal representatives or vicarious agents
in the event of injury to life, body or health,
in the event of intentional or grossly negligent breach of duty,
in the case of guarantee promises, if agreed, or
as far as the scope of application of the Product Liability Act is opened.
In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and on whose compliance the contractual partner can regularly rely, (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount foreseeable at the time the contract was concluded Damage that typically has to be expected is limited. Otherwise, claims for damages are excluded.